Returns and Exchange for Online Purchases

We accept returns & exchanges of equipment purchased online within 14 days of the order being placed. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

A refund or exchange can be requested by contacting us on 1300 399 499, or alternatively you can email us at The cost of returning your equipment will be at the customers own expense and is non-refundable. Please ensure you contact us before returning your equipment. A re-stocking fee may apply on some items.